Terms of Service

Last Updated: September 21, 2026

Brand Name: Tidyvoro
Company Name: Jiangxi Diyashi Technology Co., Ltd.
Website: tidyvoro.com
Registered Address: Room 102, Unit 1, Building 6, Jinjia Yunshu Huacheng, No. 666 Tianning West Road, Wanli Administration Bureau, Nanchang City, Jiangxi Province
Responsible Person: Dai Yao
Contact Email: service@tidyvoro.com
Phone: +86 17799568434
Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT
Operated by: Jiangxi Diyashi Technology Co., Ltd.

These Terms of Service govern your use of the Tidyvoro website and your purchase of products through our online store.

By accessing our website or placing an order, you acknowledge that you have read and agree to these Terms of Service, together with the other policies published on our website.

1. About Tidyvoro

Tidyvoro is an online household and lifestyle store operated by:

Jiangxi Diyashi Technology Co., Ltd.

2. Eligibility and Lawful Use

By using our website, you agree to use the website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for fraudulent or unlawful purposes;
  • Provide false or misleading information;
  • Attempt to interfere with website operation or security;
  • Attempt unauthorized access to website systems;
  • Abuse website functions or services;
  • Introduce malicious code or harmful material; or
  • Use website content for unauthorized commercial purposes.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, availability, and other information displayed on our website are accurate.

However, minor variations may occur due to:

  • Screen settings;
  • Lighting;
  • Manufacturing tolerances;
  • Packaging changes;
  • Product updates; or
  • Other reasonable circumstances.

Customers should review product information carefully before placing an order.

4. Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate solution, which may include cancellation and refund.

5. Pricing

Product prices are displayed on the website at the time of purchase.

Prices, promotions, discounts, and availability may change from time to time.

A price change after an order has been successfully confirmed will not normally affect that order.

If an obvious pricing error occurs, we reserve the right to review and correct the order and, where appropriate, contact the customer before fulfillment.

6. Orders and Payment

When you place an order, you are submitting a request to purchase the selected products.

An order may be reviewed or declined where reasonably necessary, including in circumstances involving:

  • Suspected fraud;
  • Unauthorized transactions;
  • Inventory limitations;
  • Obvious pricing errors;
  • Incorrect order information; or
  • Other legitimate business reasons.

Payment must be successfully authorized before an order can be processed.

7. Order Cancellation

If you need to cancel an order, contact service@tidyvoro.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before fulfillment or shipment.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible. In that case, the customer may use the applicable return process described in our Return & Refund Policy.

8. Shipping

Shipping methods, fees, order-processing information, and delivery information are described in our Shipping Policy and may also be displayed during checkout.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may generally be returned within 180 calendar days from the date the order is delivered, subject to the applicable return conditions.

10. Intellectual Property

Unless otherwise stated, website content, including:

  • Text;
  • Product descriptions;
  • Graphics;
  • Photographs;
  • Logos;
  • Website layouts;
  • Designs; and
  • Other website materials

is owned by or licensed to Tidyvoro or the applicable rights holder.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

11. Customer Reviews and Submissions

If the website allows customers to submit reviews, comments, photographs, or other content, you are responsible for ensuring that your submission is accurate and does not violate the rights of others.

You should not submit content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.

12. Third-Party Services

Our website may use third-party services for payment processing, shipping, fulfillment, analytics, security, customer support, advertising, and other business functions.

Third-party providers may operate under their own terms and privacy policies.

13. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, service providers, network problems, or circumstances beyond our reasonable control.

14. Disclaimer

To the extent permitted by applicable law, website information and services are provided on an "as available" basis.

Nothing in these Terms is intended to exclude or limit consumer rights or other legal rights that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the extent permitted by applicable law, Tidyvoro and Jiangxi Diyashi Technology Co., Ltd. will not be responsible for losses arising from circumstances beyond our reasonable control, including certain carrier delays, technical failures, network interruptions, natural events, or other circumstances that could not reasonably be prevented.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable law.

16. Privacy

The collection and use of personal information are governed by our Privacy Notice.

By using the website, you acknowledge that personal information may be handled as described in the Privacy Notice.

17. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our website, services, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

18. Governing Law

These Terms are subject to applicable law and any mandatory consumer protection rights applicable to customers in their place of residence.

19. Contact Us

If you have questions about these Terms of Service, please contact:

Email: service@tidyvoro.com

Phone: +86 17799568434

Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT

Our Commitment

At Tidyvoro, we value clear communication, reliable service, and a transparent shopping experience.

We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.

Our goal is to offer household and lifestyle products that are practical for everyday living while providing customers with dependable support throughout their shopping experience.

Thank you for visiting Tidyvoro.

Tidyvoro

Operated by Jiangxi Diyashi Technology Co., Ltd.