Contact us

Last Updated: September 21, 2026

Brand Name: Tidyvoro
Company Name: Jiangxi Diyashi Technology Co., Ltd.
Website: tidyvoro.com
Registered Address: Room 102, Unit 1, Building 6, Jinjia Yunshu Huacheng, No. 666 Tianning West Road, Wanli Administration Bureau, Nanchang City, Jiangxi Province
Responsible Person: Dai Yao
Contact Email: service@tidyvoro.com
Phone: +86 17799568434
Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT
Operated by: Jiangxi Diyashi Technology Co., Ltd.

Customer Support

If you have questions about our products, orders, shipping, returns, refunds, payments, or other services, our customer service team is available to assist you.

Contact Information

Email:
service@tidyvoro.com

Phone:
+86 17799568434

Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT

What We Can Help With

Our customer service team can assist with:

  • Product information
  • Order inquiries
  • Order status
  • Shipping and tracking
  • Delivery issues
  • Return requests
  • Refund requests
  • Damaged or incorrect orders
  • Payment-related questions
  • General customer service matters

When contacting us about an order, please provide your order number whenever possible so that we can assist you more efficiently.

Returns and Refunds

If you need to return an eligible item, please contact us before sending the product back.

Eligible products may generally be returned within 180 calendar days from the date the order is delivered, subject to the conditions described in our Return & Refund Policy.

Please do not send a return to our registered business address unless our customer service team specifically instructs you to do so.

Our Commitment

At Tidyvoro, we value clear communication, reliable service, and a transparent shopping experience.

We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.

Our goal is to offer household and lifestyle products that are practical for everyday living while providing customers with dependable support throughout their shopping experience.

Thank you for visiting Tidyvoro.

Tidyvoro

Operated by Jiangxi Diyashi Technology Co., Ltd.