Shipping Policy
Last Updated: September 21, 2026
Brand Name: Tidyvoro
Company Name: Jiangxi Diyashi Technology Co., Ltd.
Website: tidyvoro.com
Registered Address: Room 102, Unit 1, Building 6, Jinjia Yunshu Huacheng, No. 666 Tianning West Road, Wanli Administration Bureau, Nanchang City, Jiangxi Province
Responsible Person: Dai Yao
Contact Email: service@tidyvoro.com
Phone: +86 17799568434
Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT
Operated by: Jiangxi Diyashi Technology Co., Ltd.
Tidyvoro provides shipping options for customers in the United States. Available shipping methods and applicable shipping charges are based on the shipping configuration shown at checkout.
1. Order Processing
Orders are generally processed within 1-3 business days after payment has been successfully confirmed.
Processing may take longer during holidays, promotional periods, or periods of unusually high order volume.
Once your order has shipped, we will send a shipping confirmation email with tracking information when available.
2. Shipping Methods and Rates
The current shipping rates configured for our store are:
Standard Shipping
Order amount: $1.00-$38.99
Shipping fee: $2.99
Free Standard Shipping
Order amount: $39.00-$48.99
Shipping fee: Free
Express Shipping
Order amount: $0.00-$48.99
Shipping fee: $5.99
Free Express Shipping
Order amount: $49.00 or more
Shipping fee: Free
The shipping options available for a specific order will be displayed during checkout based on the applicable order value and destination.
3. Delivery Estimates
Delivery time may vary depending on the shipping method, destination, carrier operations, holidays, weather, and other circumstances affecting transportation.
Any delivery timeframe displayed during checkout or on the website is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.
Estimated Standard Shipping
5-12 business days after dispatch.
Estimated Express Shipping
3-7 business days after dispatch.
These estimates do not include the 1-3 business days generally required for order processing.
4. Shipping Destinations
Our store primarily serves customers in the United States.
Available shipping destinations and methods are determined by the shipping options shown at checkout.
If a destination is unavailable during checkout, please contact service@tidyvoro.com for assistance.
5. Tracking Information
When tracking is available, tracking information will be provided after the order has been shipped.
Please allow reasonable time for the carrier's tracking system to register and update the shipment after dispatch.
6. Delayed or Lost Packages
If your package appears significantly delayed, lost, or has an unusual tracking status, please contact:
Please provide:
- Order number;
- Tracking number, if available; and
- Any relevant delivery information.
We will review the available information and work with the applicable carrier or fulfillment provider where appropriate.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If you notice an incorrect address, contact service@tidyvoro.com as soon as possible.
We will make reasonable efforts to assist with corrections before shipment, but address changes cannot be guaranteed once an order has entered fulfillment or has been shipped.
8. Damaged Packages
If your package arrives damaged, please contact service@tidyvoro.com and provide photographs showing the condition of the package and product.
If the product itself is damaged, defective, incorrect, or materially different from its description, the matter will be reviewed under our Return & Refund Policy.
9. Third-Party Fulfillment
Depending on inventory availability and order fulfillment arrangements, orders may be fulfilled through our own facilities or third-party fulfillment providers.
Where a third-party fulfillment provider is used, it may process and ship the product on behalf of Tidyvoro.
10. Customs, Duties, and Import Charges
For shipments where customs duties, taxes, import fees, or other government charges may apply, responsibility for such charges may depend on the destination and applicable law.
If additional charges are imposed by a destination authority, customers may be responsible for applicable charges unless otherwise stated at checkout or required by law.
11. Contact Us
For shipping questions, please contact:
Email: service@tidyvoro.com
Phone: +86 17799568434
Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT
Our Commitment
At Tidyvoro, we value clear communication, reliable service, and a transparent shopping experience.
We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.
Our goal is to offer household and lifestyle products that are practical for everyday living while providing customers with dependable support throughout their shopping experience.
Thank you for visiting Tidyvoro.
Tidyvoro
Operated by Jiangxi Diyashi Technology Co., Ltd.